Senior Computer Moments:

Patient help
As an elderly late-comer to the bewildering world of technology and the internet I have had to call on the services of Clive Struver several times, and I can recommend him without reservation for his patient help in guiding me through operating and equipment problems which seem to occur rather often. Thank you Clive.

Efficient, courteous and patient
We are always grateful that we can rely on your efficient, courteous and patient work to help us through any problems which seem to occur whenever a computer is involved.
We are deeply impressed that you not only know what to do in solving problems but also have such a level of expertise (which we shall never achieve!) in being able to do so.
It is wonderful that you are often, with some computer problems, to be able to resolve them over the phone. We are always sensitive to the fact that you have to travel to see us, and are pleased when you can solve a difficulty without having to pay a visit.

Excellent and efficient service
I would say that you provide an excellent and efficient service which certainly appeals to older people. One is never blinded with jargon and everything is explained clearly and in a completely understandable way. I can recommend the service and backup without hesitation. I can honestly say that I have never received superior computer assistance.

Patience and understanding
I have complete faith in Clive and the quality of the service provided by Senior Computer Moments. When computer glitches occur, he has not let me down and always the problem has been resolved. Even more importantly he shows patience and understanding in his dealings with the non-computer literate like myself.

Service has been outstanding
I have been a customer of Senior Computer Moments for more than 8 years.
I have found that the quality of their service has been outstanding for my business, and is also of excellent value.

Problems have been dealt with quickly, courteously and patiently
We have used the services of Clive Struver of Senior Computer Moments – on three or four occasions recently, including the installation of a new PC and help in choosing and purchasing a new i-pad.
Our queries and problems have been dealt with quickly, courteously and patiently and we have no hesitation in recommending him to any potential client.

Prompt and courteous assistance
We would like to take this opportunity to thank you for all your help following the demise of our old computer earlier this year. You have responded promptly to all our requests for assistance and dealt with our problems efficiently and courteously. In particular we very much appreciate your seemingly endless patience dealing with our numerous queries. We will have no hesitation in using your services in the future or recommending you to friends or relatives.

First Class Service
If you have a computer or similar device sooner or later you will need advice and assistance of an I T specialist, one who is helpful, personable and knowledgeable. I have no hesitation in recommending Clive Struver of Senior Computer Moments. Just who you need when it starts to play up. Clive has been looking after us for more than five years. First Class Service!

A very friendly professional helping hand
You represent for me “ a very friendly professional helping hand in all matters of I/T, including setting up or solving my computer /tablet/ printer problems, training me in the new developing programmes,  geared to my own personal objectives and requirements. A phone call or a visit here to my home has always solved every problem perfectly. An invaluable , competitively priced solution to where to obtain tailor made help.”

First Class Service
For several years I have used Clive Struver to get me going when I have had computer problems – some are big ones others very easy for him to sort and it is very useful to be able to call him as he never is too busy to come either that day or the next.

My circumstances are that I am a 79 year old disabled widow and there is no way I can take my computer anywhere to get it repaired as I walk on crutches, being an amputee, and the service Clive provides is excellent.

Never uses Jargon and is never beaten!
I have relied upon Clive’s skill for many years now and appreciate his quiet assured approach to all my computing problems. He appreciates that as one ages one’s ability to master the ever changing software updates with their new challenges is not always matched by the less agile minds of people like me. He is responsive to your needs and resolves each problem leaving you feeling in control of your PC and confident. He never uses jargon and is never beaten, that includes hardware repairs if required, if not by him, by someone who can. His charges have always been reasonable.
He is a classic supportive journeyman to whom you will always return when you need help.

Excellent Service
I am delighted to put on record my appreciation of the excellent service I received from you recently. Your response was most prompt and I felt straightaway that I was in good experienced hands. Since you fitted a reconditioned hard disc my computer has been operating vastly more efficiently and speedily than I can recall it having ever done so before. Furthermore I felt that your charge for all the work you did was very reasonable.

I was also impressed by your willingness to offer advice over the phone out of working hours when I had something of a crisis.